PRIVACY POLICY

Last Updated: [04/11/2024]

At powerhelp, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services, including online awareness sessions, offline training, and consulting services related to power tariffs, compliance, and energy optimization.

1. Information We Collect

We may collect and store information when you interact with us through our website, during sessions, or via consultation services. This includes:

• Personal Information: Name, contact details (email address, phone number), and professional information provided voluntarily.
• Service-Related Information: Details on your energy requirements, consultation goals, and project specifications to tailor our services.

2. Use of Information

We use the information we collect for various purposes, including:

• Providing Services: To conduct online and offline sessions, group mentoring, and advisory consultations on topics like power tariffs, OPEN Access, safety compliance, power consumption optimization, and renewable energy solutions.
• Improvement of Services: To refine our offerings and provide relevant content and information on emerging energy regulations, compliance, and efficiency strategies.
• Communications: To respond to inquiries, provide session updates, and share educational materials relevant to your interests and project requirements.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners, such as:

• Nodal Agencies: For liaisoning support, such as OPEN Access or solar rooftop implementation, as part of our execution services.
• Service Providers: To facilitate services such as temporary and permanent meter installation or power utility liaisoning, where necessary for project execution.

4. Data Security

We prioritize the security of your data and implement reasonable security measures to protect it against unauthorized access, alteration, or disclosure.

5. Your Choices

You have the right to:

• Access and Update Information: Contact us to review or update your personal information as needed.
• Opt-Out: You may opt-out of non-essential communications by following the unsubscribe instructions or contacting us directly.

6. Cookies and Tracking

Our website may use cookies to improve user experience, track session data, and customize our content and services. You may disable cookies through your browser settings; however, this may limit your use of some features.

7. Third-Party Links

Our website may contain links to third-party sites. This policy applies solely to information collected by our site. We are not responsible for the privacy practices or content of other websites.